DealerMine Updates

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DealerMine Knowledge Base

by Patrick Manning, Group Product Manager
As of May 2023, all DealerMine release notes and documentation are here on Noticeable. However, you still have access to all previous information that lived in the “News” tab. Simply click one of the links below to
DealerMine Documentation

Add Up Window User Doc

by Tommy Harris
Add Up Window – User Guide for Internal and External Stakeholders Overview The Add Up window provides salespeople and managers with a streamlined way to search for customer/prospect details, understand the most recent traffic activity,
DealerMine Documentation

Worksheet Flow – Traffic Information

by Tommy Harris
Worksheet Flow – Traffic Information: User Guide for Internal and External Stakeholders Overview The Worksheet Flow - Traffic Information configuration allows dealerships to define which fields must be completed when adding a new piece of
DealerMine Documentation

Terminal Status: User Guide

by Tommy Harris
Terminal Status: User Guide Overview Terminal Status allows administrators to define which Traffic Log Statuses represent the end of a customer’s buying cycle. When a traffic entry reaches a terminal status, DealerMine CRM prevents new
DealerMine Documentation

Engage AI - Voicemail (Telephony Dealers Only)

by Patrick Manning, Group Product Manager
New Engage AI Voicemail Our latest Engage AI feature powers up Telephony Voicemail for maintenance reminders! Now, Engage AI can automatically craft custom, unique, personalized voicemails for each customer your BDC calls and gets their
DealerMine Documentation

Engage AI - Voice Drops

by Patrick Manning, Group Product Manager
Introducing Engage AI Voice Drops Our latest Engage AI feature powers up Voice Drops for maintenance reminders! Now, Engage AI can automatically craft custom, unique, personalized voicemails for each customer, including letting them know
DealerMine Documentation

Distribute Replies Functionality (Batch Text/Email)

by Patrick Manning, Group Product Manager
Regular Batch (non-Engage AI) The “Distribute Replies” field in Batch Contact settings serves to assign a username to each outgoing batch contact (the “From” user). If no user is selected, it will default the username to
DealerMine Documentation

Engage AI - Batch Texting

by Patrick Manning, Group Product Manager
TL;DR: Our latest Engage AI feature powers up batch texting for maintenance reminders! Now, Engage AI can automatically craft personalized messages for each customer, letting them know what services are due and even holding a conversation
DealerMine Documentation

Engage AI - Maintenance Groups

by Patrick Manning, Group Product Manager
TL;DR: Leverage AI to improve your service maintenance groups descriptions, selling lines and overcoming objections, on us! Welcome to Engage AI! DealerMine’s foray into the world of automotive AI. Certain role types will see a new tab
DealerMine Documentation