DealerMine Updates

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DealerMine Knowledge Base

by Patrick Manning, Group Product Manager
As of May 2023, all DealerMine release notes and documentation are here on Noticeable. However, you still have access to all previous information that lived in the “News” tab. Simply click one of the links below to
DealerMine Documentation

Engage AI - Voicemail (Telephony Dealers Only)

by Patrick Manning, Group Product Manager
New Engage AI Voicemail Our latest Engage AI feature powers up Telephony Voicemail for maintenance reminders! Now, Engage AI can automatically craft custom, unique, personalized voicemails for each customer your BDC calls and gets their
DealerMine Documentation

Engage AI - Voice Drops

by Patrick Manning, Group Product Manager
Introducing Engage AI Voice Drops Our latest Engage AI feature powers up Voice Drops for maintenance reminders! Now, Engage AI can automatically craft custom, unique, personalized voicemails for each customer, including letting them know
DealerMine Documentation

Distribute Replies Functionality (Batch Text/Email)

by Patrick Manning, Group Product Manager
Regular Batch (non-Engage AI) The “Distribute Replies” field in Batch Contact settings serves to assign a username to each outgoing batch contact (the “From” user). If no user is selected, it will default the username to
DealerMine Documentation

Engage AI - Batch Texting

by Patrick Manning, Group Product Manager
TL;DR: Our latest Engage AI feature powers up batch texting for maintenance reminders! Now, Engage AI can automatically craft personalized messages for each customer, letting them know what services are due and even holding a conversation
DealerMine Documentation

Engage AI - Maintenance Groups

by Patrick Manning, Group Product Manager
TL;DR: Leverage AI to improve your service maintenance groups descriptions, selling lines and overcoming objections, on us! Welcome to Engage AI! DealerMine’s foray into the world of automotive AI. Certain role types will see a new tab
DealerMine Documentation

Updates to the New DealerMine Interface Design

by Patrick Manning, Group Product Manager
We thank everyone who has reached out since the latest release on March 26 to provide some really amazing feedback on the new interface design. After carefully considering your expectations as well as ensuring we maintain a modern design
DealerMine Maintenance

IMPORTANT, PLEASE READ!!

by Patrick Manning, Group Product Manager
Refreshed User Interface You asked, we listened! On March 19th (select users) & March 26th (most users), with the rollout of version 9.5.5, you will see a refreshed and updated user interface. These updates align DealerMine with modern
DealerMine Documentation

Contact Flow - An Automated Approach

by Patrick, Group Product Manager
DealerMine Automated Contact Flow has been implemented as a key enhancement for 2024. Contact Flow will leverage our existing batch processes in a way that ensures a predictable cadence of contact for all customers in your database rather
DealerMine Documentation