Contact Flow - An Automated Approach

by Patrick, Group Product Manager
DealerMine Automated Contact Flow has been implemented as a key enhancement for 2024. Contact Flow will leverage our existing batch processes in a way that ensures a predictable cadence of contact for all customers in your database rather
DealerMine Documentation

Lead Broadcast

by Tommy Harris, Group Product Manager
Transform Your Sales Process with Our New Lead Broadcast Feature! To get the most from automotive sales, timely response and efficient lead management are key to success. We're thrilled to introduce our latest enhancement – the Lead
DealerMine Documentation

Showroom Log and Be-Backs

by Tommy Harris, Group Product Manager
Our customers are giving us feedback and we are answering the call. Some common pieces of feedback that we received in Sales CRM are: “When I create a be-back, I lose the ability to track sales through traffic types because the traffic
DealerMine Documentation

Hyundai Auto Canada Corp Sales Leads Integration

by Tommy Harris, Group Product Manager
Hyundai Auto Canada Corp (HACC) has decided to move away from using a third party Internet Lead Management tool (Rapid RTC) and is now integrating directly with DMS and CRM systems. Below are instructions on how to manage and process the
DealerMine Documentation

DealerMine Knowledge Base

As our new release notes format is a “go forward” change, this means that all release notes prior to 9.4.8 (May 2023) that form our existing knowledge base, still remain in their original form and location. They can continue to be found
DealerMine Documentation