Coming Soon!

Get ready for a ride through the latest upgrades and fixes that'll improve your dealership experience!

Engage AI - Batch Texting - Batch texting is even better than ever with Engage AI. Customer outreach is about to get even easier! Stay Tuned!
Sales CRM - Dashboards - Better sales strategy for improved team performance. Our new Sales CRM Dashboard will provide a comprehensive overview of the sales process, helping sales teams and managers make informed decisions. More information to come!

Service CRM Features

Engage AI - Instantly create maintenance group descriptions, selling lines and overcome objections with Engage AI! Click for more details!

Serti Integration - We've given the Serti integration an upgrade, now with the latest file structure for top-notch security and support. All Serti stores will be transitioned to this new integration in the coming days.
A key change to note: we no longer receive a vehicle or customer file from Serti. This means we have to build this data from closed ROs, appointments, and purchase data. As a result, any changes made inside Serti to customer or vehicle information will only be reflected in DealerMine once that customer or vehicle has a new appointment, deal, or closed RO.

There was an intermittent issue where some OLS appointment requests were getting tangled up and linking to the wrong customer profile in DealerMine. The culprit? The email address being entered as “No Email.” We’ve untangled this mess, and it’s now resolved.

Showroom Configuration - You can now easily filter by Active, Inactive, or All for Traffic Log Types, Traffic Status, Departments, and Media. The default setting is Active.
Showroom Configuration - We have added the ability to sort your drop-down lists using any order you’d like. Simply click the arrows to change the sort order for Traffic Log Types, Traffic Log Status, Deleted Guest Reasons, Media Sources, Sales Steps and Follow-up Reasons.
Showroom Configuration - We've now made it easier to tidy up! You can delete unused Traffic Log Types, Traffic Log Status, and Media Sources. Just look for the trash can icon to the left of anything that can be deleted. If there's history tied to it, you have the option to inactivate instead of deleting.

Showroom Configuration - We widened those third-party lead integration dropdowns under Traffic Log Status, Deleted Lead Reasons, Sales Steps, Follow-up Reasons & Durations, Lost Reasons, and Lead Delete Reasons. Now, you can read the full text or see a helpful tooltip if it's too long. This means you can send the correct dispositions back to lead providers without any guesswork.