DealerMine Updates

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Distribute Replies Functionality (Batch Text/Email)

by Patrick Manning, Group Product Manager
Regular Batch (non-Engage AI) The “Distribute Replies” field in Batch Contact settings serves to assign a username to each outgoing batch contact (the “From” user). If no user is selected, it will default the username to
DealerMine Documentation

Engage AI - Batch Texting

by Patrick Manning, Group Product Manager
TL;DR: Our latest Engage AI feature powers up batch texting for maintenance reminders! Now, Engage AI can automatically craft personalized messages for each customer, letting them know what services are due and even holding a conversation
DealerMine Documentation

Engage AI - Maintenance Groups

by Patrick Manning, Group Product Manager
TL;DR: Leverage AI to improve your service maintenance groups descriptions, selling lines and overcoming objections, on us! Welcome to Engage AI! DealerMine’s foray into the world of automotive AI. Certain role types will see a new tab
DealerMine Documentation

IMPORTANT, PLEASE READ!!

by Patrick Manning, Group Product Manager
Refreshed User Interface You asked, we listened! On March 19th (select users) & March 26th (most users), with the rollout of version 9.5.5, you will see a refreshed and updated user interface. These updates align DealerMine with modern
DealerMine Documentation

Contact Flow - An Automated Approach

by Patrick, Group Product Manager
DealerMine Automated Contact Flow has been implemented as a key enhancement for 2024. Contact Flow will leverage our existing batch processes in a way that ensures a predictable cadence of contact for all customers in your database rather
DealerMine Documentation

Lead Broadcast

by Tommy Harris, Group Product Manager
Transform Your Sales Process with Our New Lead Broadcast Feature! To get the most from automotive sales, timely response and efficient lead management are key to success. We're thrilled to introduce our latest enhancement – the Lead
DealerMine Documentation