Distribute Replies Functionality (Batch Text/Email)

by Patrick Manning, Group Product Manager
Regular Batch (non-Engage AI) The “Distribute Replies” field in Batch Contact settings serves to assign a username to each outgoing batch contact (the “From” user). If no user is selected, it will default the username to
DealerMine Documentation

Engage AI - Batch Texting

by Patrick Manning, Group Product Manager
TL;DR: Our latest Engage AI feature powers up batch texting for maintenance reminders! Now, Engage AI can automatically craft personalized messages for each customer, letting them know what services are due and even holding a conversation
DealerMine Documentation

Engage AI - Maintenance Groups

by Patrick Manning, Group Product Manager
TL;DR: Leverage AI to improve your service maintenance groups descriptions, selling lines and overcoming objections, on us! Welcome to Engage AI! DealerMine’s foray into the world of automotive AI. Certain role types will see a new tab
DealerMine Documentation

Updates to the New DealerMine Interface Design

by Patrick Manning, Group Product Manager
We thank everyone who has reached out since the latest release on March 26 to provide some really amazing feedback on the new interface design. After carefully considering your expectations as well as ensuring we maintain a modern design
DealerMine Maintenance

IMPORTANT, PLEASE READ!!

by Patrick Manning, Group Product Manager
Refreshed User Interface You asked, we listened! On March 19th (select users) & March 26th (most users), with the rollout of version 9.5.5, you will see a refreshed and updated user interface. These updates align DealerMine with modern
DealerMine Documentation